Questions worth answering before you book.
Clear information matters when handing a vehicle to a transporter. Here are the key questions to discuss.
How is car transport pricing calculated?
Pricing can depend on pickup and delivery locations, vehicle size/type, carrier option, access constraints, timing and other trip-specific factors. Request a route-specific quotation.
What documents are required?
Requirements can vary by transport arrangement and destination. Ask the team what documents are needed for your specific booking.
Open vs enclosed carrier — what is the difference?
Open carriers are commonly used for standard transport and expose vehicles to normal road/weather conditions. Enclosed transport provides covered carriage and may suit premium, classic or sensitive vehicles, subject to availability.
Can you pick up my car from home?
Door-to-door arrangements may be possible where vehicle and carrier access permits. Narrow lanes, low clearances, gates and local restrictions can affect the exact pickup point.
How long will delivery take?
Transit timing depends on route, carrier schedule, traffic, weather, pickup readiness and destination access. Ask for an estimated window for your specific trip.
Is my car insured during transit?
Do not assume coverage. Ask for the exact insurance/transit-risk terms, limits, exclusions and claims procedure before booking.
Can I track my car live?
Live GPS tracking should be confirmed directly with the business before being promised or relied upon.
Will someone drive my car?
The transport method should be confirmed during quotation and handover. Ask specifically how the vehicle will be moved and loaded.
Do you handle dealer or multiple-car movement?
Corporate/dealer transport enquiries can be discussed for multi-vehicle requirements; availability and commercial terms should be confirmed.